Booking Terms – Terms and Conditions of Sale

DELEGATE PASSES AND PARTNERSHIP PACKAGES

THE ENTREPRENEUR FESTIVAL

Last Updated 8 June 2026

IMPORTANT NOTICE: These Terms govern the supply by The Entrepreneur Festival Limited (company number 16669636) (the “Organiser”) of Delegate Passes and Partnership Packages at the Event. By submitting a Booking, the Customer confirms that the person submitting it has authority to bind the Customer and accepts these Terms in full. Customers are advised to read these Terms carefully before submitting a Booking and to retain a copy.

PART A — COMMON TERMS

1. Definitions and Interpretation

1.1       In these Terms, the following words have the following meanings:

“Booking” means any order, registration, booking form, online submission or other request by the Customer for the supply of Services, whether for a Delegate Pass, Partnership Package or otherwise.

“Charges” means the fees, prices and other sums payable by the Customer to the Organiser as set out on the Website at the time the Contract is formed or as otherwise quoted by the Organiser, exclusive of VAT and any other applicable taxes.

“Contract” means the contract between the Organiser and the Customer comprising as applicable, the Booking, the Quotation, these Terms (including all parts and any schedules).

“Customer” means the legal person who submits a Booking, comprising (as applicable) a Delegate or Partner.

“Delegate” means an individual attending the Event under a Delegate Pass.

“Delegate Pass” means the right granted to a named individual to attend the Event in the capacity specified in the Booking.

“Diversity Charter” means the guidelines on diversity at the Event issued by the Organiser from time to time.

“Event” means the trade conference and exhibition for which the Customer has made a Booking.

“Event Manual” means the exhibitor and sponsor manual, technical specifications, build regulations and operational guidance issued by the Organiser from time to time.

“Event Marks” means the Organiser’s (or their third party suppliers) trademarks, artwork, designs, slogans, text and other collateral marketing signs used for the promotion and advertising of the Event, or otherwise used in association with the Event.

“Event Site” means the venue and any associated areas at which the Event is held.

“Exhibition Space” means the pavilion, stand, booth, area, pod, table or other physical or virtual location allocated to the Partner for the purposes of the Event.

“Intellectual Property Rights” means patents, utility models, rights to inventions, copyright and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use and protect the confidentiality of confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

“Organiser Materials” means all materials, logos, signage, content, graphics, software, marks and other items provided by or on behalf of the Organiser in connection with the Event.

“Partner” means a Customer who has booked a Partnership Package.

“Partner Advertising Materials” means any advertising or promotional materials produced by the Partner which associate the Partner with the Event, or which incorporate or are distributed in association with the Event Marks.

“Partner Marks” means any of the Partner’s trademarks, branding, artwork, designs, slogans, text and other creative and marketing materials supplied to the Organiser by the Partner.

“Partnership Package” has the meaning given in clause 21.1.

“Quotation” means any written or electronic quotation, proposal, order summary or pricing document issued by the Organiser to the Customer which sets out the Services to be supplied (including any Partnership Package or Delegate Passes) and the applicable Charges.

“Services” means the supply of Delegate Passes, Partnership Packages and/or any other goods or services to be provided by the Organiser under the Contract.

“Terms” means these terms and conditions of sale.

“Website” means the Organiser’s website as updated from time to time and found at www.the-entrepreneur-festival.com.

1.2       In these Terms, unless the context otherwise requires: (a) a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time; (b) any words following the terms “including”, “include”, “in particular”, “for example” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding them; (c) a reference to writing or written includes email; (d) headings are for convenience only and do not affect interpretation; and (e) a reference to the singular includes the plural and vice versa.

2. Application of Terms

2.1       These Terms apply to all Bookings and form part of the Contract between the Organiser and the Customer. They supersede any previously issued terms and conditions of purchase or sale and any other terms which the Customer purports to apply or incorporate.

2.2       No terms or conditions endorsed on, delivered with or contained in the Customer’s purchase order, confirmation of order, specification or other document form part of the Contract.

2.3       Parts B and C of these Terms apply only to the extent that the Customer has booked Services of the relevant type.

2.4       If there is any conflict or inconsistency between the documents forming the Contract, the following order of priority applies (highest first): (a) the Booking and the Quotation; (b) clauses 8 (Force Majeure) and 9 (Limitation of Liability) of these Terms; (c) Parts B and C of these Terms (as applicable to the relevant Service); (d) Part A of these Terms; (e) the Event Manual; (f) the Diversity Charter.

3. Bookings and Formation of Contract

3.1       A Booking submitted by the Customer constitutes an offer to purchase the Services on these Terms.

3.2       In respect of Bookings made online via the Website, the Organiser shall issue an email confirmation following its acceptance of the Booking, at which point the Contract is formed.

3.3       For Bookings made by any other means (including by email, telephone, booking form), the Contract is formed on the earlier of (a) the Customer signing or otherwise accepting the Quotation in writing; (b) the Customer paying all or part of the Charges; (c) the Customer marketing Partner Advertising Materials; (d) the Customer providing the Organiser with Partner Marks; (e) the Organiser commencing provision of the Services.

3.4       The Organiser reserves the right to withdraw or correct any quotation or description issued to the Customer at any time before a Contract is formed.

3.5       The Customer is responsible for ensuring that the details set out in its Booking are complete and accurate. The Organiser is not liable for any error or omission in the Booking arising from incomplete or inaccurate information supplied by the Customer.

3.6       The Customer warrants that it is entering into the Contract in the course of its business or profession and not as a consumer.

4. Charges and Payment

4.1       The Customer shall pay the Charges to the Organiser:

(a) in respect of online Bookings via our Website, in full at the time of Booking by credit or debit card or such other payment options made available by the payment processor at that time;

(b) in respect of Bookings made by any other means, in full within 14 days of the date of invoice issued by the Organiser, or if earlier, before the start of the Event.

4.2       All Charges are stated exclusive of VAT and any other applicable taxes or duties, which shall be payable in addition by the Customer at the prevailing rate.

4.3       All payments shall be made in pounds sterling, in cleared funds, and without set-off, counterclaim, deduction or withholding.

4.4       Where the Customer pays by credit or debit card:

(a) the Customer authorises the Organiser, and any payment service provider engaged by the Organiser, to charge the full amount of the Charges to the card details provided;

(b) the Customer warrants that it is the lawful holder of the card or has the express authority of the cardholder to use it for the Booking, and that sufficient funds or available credit are in place to meet the payment; and

(c) the Booking is conditional on successful authorisation and settlement of the card payment in full.

4.5       If an online card payment is declined, reversed or otherwise fails for any reason the Customer remains liable for the Charges in full, together with any reasonable administration costs incurred by the Organiser in seeking to obtain payment.

4.6       The Customer shall not initiate any unjustified chargeback, dispute or reversal of any card payment properly due under the Contract; any cancellation by the Customer shall be dealt with exclusively in accordance with clause 6 (Cancellation by the Customer).

4.7       Time of payment is of the essence. If the Customer fails to make any payment due to the Organiser by the due date, then, without limiting the Organiser’s other remedies, the Organiser may:

(a) charge interest on the overdue amount at the rate of 8% per annum above the Bank of England base rate from time to time, accruing daily from the due date until payment in full, together with any fixed compensation and reasonable recovery costs permitted under the Late Payment of Commercial Debts (Interest) Act 1998;

(b) suspend the Services and withhold access to the Event Site and/or to digital platforms;

(c) treat the Customer as having cancelled, in which case clause 6 (Cancellation by the Customer) shall apply.

4.8       The Organiser reserves the right to require payment of all Charges in full as a condition of providing access to the Event Site, Delegate Passes, the Event app or any digital platform.

5. Services and the Event

5.1       The details and/or specification for the Event, as set out in any brochure, website description, floor plan, marketing material or otherwise advertised, are published for information only with the sole purpose of giving an indicative description of the Event. They do not form part of the Contract or have any contractual force.

5.2       The Organiser, acting reasonably, may at any time, without liability to the Customer and without giving rise to any right of refund or cancellation, make reasonable changes to the Event (including varying the venue, programme, speakers, guests, content, layout and any other ancillary arrangements of the Event), provided such changes do not materially diminish the overall value of the Services.

5.3       The Organiser shall use reasonable skill and care but no representation, warranty or guarantee is given by the Organiser in relation to the Event, including without limitation, as to (a) that the Event is suitable for the Customer’s purposes; (b) the number, identity or seniority of Delegates, exhibitors or speakers attending the Event; (c) any specific commercial, networking, lead generation, sales, brand or other outcome from attendance at, exhibiting at or sponsoring the Event; or (d) the conduct of any third party attending the Event.

5.4       The Customer acknowledges that the Organiser does not provide security for items brought to the Event or left at the Event Site not in the Organiser’s custody. The Customer is responsible for the safe-keeping of all its property (and that of its personnel and guests) at all times. The Organiser shall have no liability for any loss, theft or damage to such property.

5.5       All Customers, Delegates, Partner personnel and their respective contractors and guests shall at all times comply with any Event policies and procedures in force from time to time (including any health and safety, security, admissions, drinking/drugs policies) and any reasonable instructions issued by the Organiser, the venue owner, security personnel or stewards.

5.6       The Organiser is committed to providing a safe and inclusive Event. The Organiser may, acting reasonably, refuse entry to, or remove from, the Event Site any Customer or person who (a) the Organiser considers may pose a risk to the safety, security, order or reputation of the Event; (b) is, or appears to be, intoxicated or otherwise impaired; (c) engages in harassment, discrimination, abusive or objectionable behaviour; (d) breaches these Terms; or (e) does not hold valid credentials. Customers or Persons so refused or removed shall not be entitled to any refund.

5.7       The Customer acknowledges that the Organiser and its appointed media partners will film, photograph and record the Event for marketing, promotional, archival and post-event reporting purposes, and that Delegates may appear in such recordings. The Organiser processes this material on the basis of its legitimate business interests, as described in its privacy policy. The Customer shall make its personnel and guests aware of this policy. Nothing in this clause affects any individual’s right to object to such processing or any other right under applicable data protection laws.

5.8       The Customer shall not record, photograph, livestream, broadcast or transmit any session, presentation, performance or content at the Event (other than incidental photography of its own attendance and networking) without the Organiser’s prior written consent. In respect of any unauthorised recording, the Customer grants the Organiser an exclusive, royalty-free, irrevocable licence to use it and shall, at the Organiser’s request and cost, execute such documents as are necessary to assign to the Organiser all Intellectual Property Rights in it.

6. Cancellation by the Customer

6.1       The Customer may cancel the Contract at any time by giving written notice to the Organiser.

6.2       The Organiser shall be entitled to retain (and, to the extent unpaid, the Customer shall pay) the following percentage of the Charges, which the parties agree is a reasonable pre-estimate of the Organiser’s committed and irrecoverable costs and of its legitimate interest in the composition and presentation of the Event:

             (a) 9 months or more before the Event: a £100 administration fee only;
 (b) less than 9 but 6 months or more before the Event: 50% of the Charges;
 (c) less than 6 months before the Event: 100% of the Charges.

6.3       In respect of cancelled Delegate Passes the Customer may request to substitute the named Delegate for another individual from the same organisation up to 7 days before the Event. A substitution is subject to the written consent of the Organiser, not to be unreasonably withheld. The Organiser reserves the right to charge a reasonable administration fee in respect of any substitution.

6.4       The Organiser shall use reasonable endeavours to mitigate loss caused by a cancelled Partnership Package, including resale where practicable. To the extent it does resell, any net amount recovered, less the Organiser’s reasonable re-sale costs, shall reduce the sum the Organiser is entitled to retain under clause 6.2, such that the Organiser’s total recovery does not exceed its actual loss after taking into account its reasonable re-sale costs.

6.5       For the avoidance of doubt, no part of the Charges shall be refundable on account of a Customer’s failure to attend, late arrival, early departure, refusal of entry, removal from the Event under clause 5.6, visa or travel difficulties or any other matter within the Customer’s control.

7. Cancellation, Postponement or Variation by the Organiser

7.1       The Organiser may cancel, postpone, relocate, restructure or otherwise vary the Event in whole or in part at any time.

7.2       Where the Organiser cancels the Event, other than as a result of a Force Majeure Event or the Customer’s breach, the Organiser shall refund the Charges paid by the Customer. No further liability shall attach to the Organiser, in particular for travel, accommodation, staff time, marketing costs, lost revenue, lost profit or any other consequential or indirect loss.

7.3       Where the Organiser postpones, relocates or restructures the Event, the Contract shall continue and the Customer shall be entitled to receive the Services at the rescheduled Event (to be held no later than 12 months after the original scheduled date). The Customer shall have no right of refund or cancellation save where, as a result of such postponement, relocation or restructuring, the Services to be supplied are materially diminished, in which case the Customer’s sole remedy shall be a reasonable pro-rated refund.

7.4       Where the Organiser is unable to provide all or part of the Services as a result of a Force Majeure Event, clause 8 shall apply.

8. Force Majeure

8.1       “Force Majeure Event” means any event or circumstance beyond the reasonable control of the Organiser, including (without limitation): act of God; fire, flood, earthquake, severe weather or other natural disaster; epidemic, pandemic or public health emergency (including any government advice, regulation or order in connection with such emergency); war, armed conflict, civil disturbance, insurrection, terrorism or threat of terrorism; cyber-attack or denial of service attack; failure of utilities, telecommunications or transport infrastructure; closure, unavailability or destruction of the venue; strike, lockout or other industrial action; imposition of sanctions; and act, order, declaration, restriction or measure of any government, regulator or competent authority.

8.2       The Organiser shall not be in breach of the Contract, and shall not be liable for any failure, disruption or delay in performance, to the extent caused, or contributed to, by a Force Majeure Event. The Organiser shall use reasonable endeavours to mitigate the effects of any Force Majeure Event.

8.3       Where, as a result of a Force Majeure Event, the Organiser:

(a) postpones, relocates or restructures the Event, the Customer’s existing Booking shall be transferred to the rescheduled or restructured Event (to be held no later than 12 months after the original scheduled date) without further charge, and the Customer shall have no right of refund or cancellation;

(b) cancels the Event in whole or in part, the Organiser shall refund the Charges paid by the Customer less the Organiser’s reasonable irrecoverable committed costs properly attributable to the Customer’s Booking (after taking account of any insurance recoveries and any sums recoverable from third parties). The Organiser shall, at the Customer’s election, offer a credit of an equivalent value against a future edition of the Event in lieu of the deducted amount.

9. Limitation of Liability

9.1       Nothing in this Contract limits or excludes liability for (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot lawfully be limited or excluded.

9.2       The Organiser’s total aggregate liability to the Customer arising out of or in connection with the Contract (whether in contract, tort (including negligence), for breach of statutory duty, misrepresentation or otherwise) shall not exceed:

            (a) 200% of the Charges for claims relating to intellectual property infringement or data protection breaches.

            (b) 100% of the Charges for all other claims.

9.3       The Organiser shall not be liable (whether in contract, tort (including negligence), for breach of statutory duty, misrepresentation or otherwise) for any:

(a) loss of profit, revenue, business, contracts, opportunities or anticipated savings;

(b) loss of or damage to goodwill, brand or reputation;

(c) any indirect, special or consequential costs or loss.

9.4       No claim may be brought against the Organiser more than 12 months after the date of the Event.

9.5       Except as expressly set out in these Terms, all warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent permitted by law.

10. Termination

10.1     The Contract shall terminate automatically when the Event has taken place.

10.2     Without limiting its other rights, the Organiser may terminate the Contract with immediate effect by written notice if the Customer:

(a) fails to pay any sum due under the Contract within 14 days of the due date;

(b) commits a material breach of these Terms which is incapable of remedy or, if capable of remedy, is not remedied within 14 days of written notice;

(c) becomes insolvent, suspends payment of its debts, is the subject of a winding-up petition, has a receiver, administrator or administrative receiver appointed, enters into a voluntary arrangement with its creditors, or any analogous event occurs;

(d) ceases or threatens to cease to carry on business;

(e) is convicted of conduct which the Organiser reasonably considers may damage the reputation of the Event; or

(f) becomes subject to any sanctions, export controls or anti-bribery, anti-money laundering or anti-modern slavery investigation that the Organiser reasonably considers could create legal or reputational risk in continuing the Contract.

10.3     The Customer may terminate the Contract with immediate effect by written notice if the Organiser commits a material breach which is incapable of remedy or, if capable of remedy, is not remedied within 14 days of notice; in which case the Organiser shall refund the Charges paid in respect of Services not yet provided.

10.4     Termination of the Contract shall be without prejudice to the rights, remedies and liabilities of either party which have accrued before the date of termination. Contract clauses which expressly or by implication are intended to survive termination shall continue in force.

11. Compliance with Laws

11.1     Each Party shall comply with all applicable laws and regulations, including the Bribery Act 2010, the Modern Slavery Act 2015, the Equality Act 2010, all applicable trade sanctions, export control and anti-money laundering laws, and all consumer protection, advertising and product safety laws relevant to its activities at the Event.     

12. Notices

12.1     Any notice given under the Contract shall be in writing and shall be sent (a) by hand or pre-paid first class post to the registered office of the addressee; or (b) by email to the email address most recently notified by the addressee for the purpose of notices.

12.2     A notice is deemed received: (a) if delivered by hand, on signature of a delivery receipt; (b) if sent by pre-paid first class post, at 9.00am on the second business day after posting; and (c) if sent by email, at the time of transmission, unless an automated “undeliverable” or similar message is received.

13. Variation

13.1     The Organiser may amend these Terms from time to time; any amendment applies only to Bookings made on or after the date the amended Terms are published. The Terms in force at the date of a Booking govern that Booking, and no subsequent variation of the Contract is effective unless agreed in writing and signed by an authorised representative of each party. For the avoidance of doubt, the Organiser may update the Event Manual, Diversity Charter and other Event policies at any time.

14. Assignment and Subcontracting

14.1     The Customer shall not assign, delegate, transfer, charge, subcontract or otherwise dispose of all or any of its rights or obligations under the Contract without the prior written consent of the Organiser.

15. Third Party Rights

15.1     Except as set out in this clause, a person who is not a party has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term. The Organiser’s affiliates and venue owner and their respective officers, employees, agents and contractors may enforce the benefit of clauses 5.4, 5.7, 5.8, 9 and 32, subject to the Contracts (Rights of Third Parties) Act 1999. No third party’s consent is required to vary or rescind the Contract.

16. Waiver

16.1     No failure or delay by a party to exercise (or to fully exercise) any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

17. Severance

17.1     If any provision (or part-provision) of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Contract. If any provision (or part-provision) is deemed deleted, the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.

18. Entire Agreement

18.1     The Contract constitutes the entire agreement between the parties and supersedes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

18.2     Each party acknowledges that, in entering into the Contract, it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement not in the Contract.

19. Governing Law and Jurisdiction

19.1     The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

19.2     The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

PART B — DELEGATE TERMS

20. Delegate Passes

20.1     Each Delegate Pass admits one named individual to the Event. Access to the Event is conditional on the Delegate presenting valid photographic identification and any badge, wristband, QR code or credentials issued by the Organiser.

20.2     Delegate Passes are issued for the personal use of the named individual. Save as expressly set out in these Terms a Delegate Pass may not be transferred, shared, resold, auctioned, given away or otherwise made available to any third party without the Organiser’s prior written consent. Any Delegate Pass found to have been used in breach of this clause shall be void and may be cancelled without refund.

20.3     Delegate Passes are sold on a non-refundable basis save as expressly set out in these Terms.

20.4     The Organiser may offer tiered or category specific Delegate Passes (for example, media, young person or VIP passes). The Customer warrants that each Delegate satisfies the eligibility criteria for the relevant category and acknowledges that any Delegate failing to meet those criteria may be refused entry or removed from the Event without refund.

20.5     Promotional Delegate Passes may be subject to additional terms and restrictions. Such terms and restrictions, where notified in writing to the Customer, form part of the Contract.

PART C — PARTNER TERMS

21. Partner Rights

21.1     The Partner’s rights, benefits, deliverables and inventory (including Exhibition Space, sponsorship rights, branding placements, content opportunities, speaker positions, hospitality entitlements, Delegate Passes, lead data and digital assets) shall be as set out in the Booking (the “Partnership Package”).

21.2     Nothing in the Partnership Package, unless otherwise agreed in writing, is exclusive and nothing in the Contract shall prohibit the Organiser from granting the same or similar rights to any third party, including competitors of the Partner.

22. Intellectual Property Rights

22.1     All Intellectual Property Rights in the Event Marks, Organiser Materials and any materials produced for the Event by or on behalf of the Organiser or jointly by the Organiser and the Partner shall, with the exception of the Partner Marks, be the sole and exclusive property of the Organiser.

22.2     The Organiser grants the Partner a non-exclusive, royalty-free, worldwide licence to use the Event Marks and Organiser Materials on Partner Advertising Materials in connection with their participation at the Event subject to such Partner Advertising Materials not being defamatory, misleading, obscene, unlawful or in breach of any advertising standard or code. The licence shall immediately terminate upon termination or cancellation of the Contract for any reason and the Partner shall promptly return to the Organiser any Organiser Materials within its possession or control.

22.3     The Partner warrants that the use, display or demonstration of its products, services, materials and Partner Marks at the Event will not infringe the Intellectual Property Rights or other rights of any third party, and shall indemnify the Organiser against all liabilities, losses, damages, costs and expenses (including legal fees) arising from any breach of this warranty.

23. Sponsorship Rights

23.1     All Partner Marks must be supplied to the Organiser in the formats and by the deadlines notified by the Organiser. The Organiser is not obliged to use, display or distribute any Partner Marks supplied after the relevant deadline or in non-compliant formats, and shall have no liability and shall not be required to give any refund or credit in respect of any sponsorship benefit lost as a result of the Partner’s failure to comply.

23.2     The Partner grants the Organiser a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify (for formatting and sizing purposes only) and display the Partner Marks for the purposes of (a) fulfilling its obligations under the Partnership Package; (b) marketing and promoting the Event (and any future editions or iterations of the Event into perpetuity using materials legitimately created at the Event) in any media; and (c) compiling and distributing post-event reports and case studies within 12 months of the Event.

23.3     The Partner warrants that (a) the Partner Marks do not infringe the Intellectual Property Rights of any third party; and (b) the Partner has all rights and licences necessary to grant the licence in clause 23.2. The Partner shall indemnify the Organiser against all liabilities, losses, damages, costs and expenses (including legal fees) arising from any breach of this warranty.

23.4     The Partner shall not, and shall procure that its affiliates shall not, hold itself out as the official sponsor, partner or supplier of the Event in any category broader than that set out in the Booking.

24. Exhibition Space Rights

24.1     The Organiser shall allocate Exhibition Space to the Partner having regard to (among other factors) the Partner’s product or service category, stand size, sponsorship level, payment status, date of Booking and the overall layout of the Event. Stand numbers and locations indicated at the time of Booking are indicative only and may be changed by the Organiser at any time, including by relocation, resizing, reorientation or relotting, where the Organiser considers this necessary or desirable for the proper conduct of the Event.

24.2     The Organiser makes no guarantee of (a) footfall at the Exhibition Space; (b) positioning of other partners in the Exhibition Space including competitor positioning.

24.3     The Partner shall use the Exhibition Space solely for (a) the bona fide promotion, demonstration and sale of those products and services notified to the Organiser (b) the hosting of speaker sessions, presentations, panel discussions or other content delivered or hosted by the Partner, as notified to the Organiser.

24.4     The Partner shall not assign, sublet, share, donate or otherwise transfer any part of the Exhibition Space, or any rights under the Contract, to any third party (including any parent, subsidiary or affiliate) without the Organiser’s prior written consent.

24.5     The Partner shall comply in all respects with the Event Manual (as amended from time to time), including all operational requirements, stand design, build and breakdown schedules, deadlines, submission requirements, accreditation procedures, security procedures, delivery requirements, health, safety and fire requirements, noise and audio-visual restrictions, accessibility requirements, contractor regulations and all other rules. Failure to comply may result in the Organiser withholding access to the Event Site, refusing deliveries, removing non-compliant structures, withdrawing benefits or recovering any additional costs incurred.

24.6     The Partner shall be present at the Exhibition Space throughout the published Event opening hours and shall not dismantle, vacate or remove any part of the Exhibition Space before the official close of the Event. Breach of this clause entitles the Organiser to require the Partner to pay liquidated damages equal to 25% of the Charges payable in respect of the Exhibition Space, which the parties agree is a genuine pre-estimate of the loss suffered by the Organiser and other exhibitors as a result of early breakdown.

24.7     The Partner shall ensure that the Exhibition Space is staffed at all times during Event opening hours by personnel who are appropriately trained, professionally presented and authorised to represent the Partner.

24.8     The Partner shall build, dress, occupy and break down the Exhibition Space strictly within the time slots and in accordance with the procedures notified by the Organiser. The Organiser may charge the Partner for any costs incurred (including venue overrun charges, security, cleaning and contractor costs) arising from the Partner’s failure to comply.

24.9     The Partner shall not cause damage to the Event Site, the venue, any utilities or any property of the Organiser, the venue owner or any other exhibitor or attendee. The Partner shall be liable to the Organiser for the cost of making good any such damage.

24.10   The Partner shall not engage in or permit at the Exhibition Space any activity which (in the Organiser’s reasonable opinion) is unsafe, disruptive, offensive, anti-competitive, defamatory, unlawful, infringes any third party rights, or is incompatible with the character of the Event. Without limitation, the Partner shall not:

(a) engage in promotional activity, leafleting, demonstrations or solicitation outside the boundaries of its Exhibition Space, in gangways, common areas, registration areas, neighbouring stands or any other part of the Event Site;

(b) use sound systems, microphones, music or amplified audio at a volume that interferes with neighbouring stands or sessions;

(c) obstruct gangways, emergency exits or fire safety equipment;

(d) operate equipment in a manner that creates a risk to health or safety; or

(e) host any competing event, hospitality function or seminar at or in the immediate vicinity of the Event Site during the build, open or breakdown periods, without the Organiser’s prior written consent.

24.11   The Organiser reserves the right to require the immediate cessation of any activity, removal of any item or modification of any stand which it considers to be in breach of these Terms or the Event Manual. If the Partner fails to comply promptly, the Organiser may (without prejudice to its other rights) close down the Exhibition Space without refund.

25. Session Rights

25.1     Where the Partnership Package includes the right for the Partner to chair or moderate a session, panel discussion, workshop or other content element organised by the Organiser (a “Session”), the Organiser shall retain editorial control over the format, structure, topic, speakers and overall delivery of the Session.

25.2     The Partner shall nominate a suitably qualified individual to act as chair or moderator (the “Chair”), subject to the prior written approval of the Organiser. The Organiser may, acting reasonably, refuse or require replacement of any proposed individual to ensure alignment with the Event’s standards, programme and values.

25.3     The role of the Chair is limited to moderating and facilitating discussion during the Session in accordance with the format and guidance provided by the Organiser. The Partner acknowledges that the Chairing right does not include any right to determine the content, speakers or editorial direction of the Session, save as expressly agreed in writing.

25.4     The Partner shall ensure that the Chair:

(a) complies with all instructions and guidance issued by the Organiser; 

(b) conducts the Session in a professional and impartial manner; 

(c) does not use the Session primarily as a platform for direct promotion, advertising or solicitation; and 

(d) complies with these Terms, the Event Manual and any applicable policies (including the Diversity Charter).

25.5 The Organiser reserves the right at any time to:

(a) amend the format, timing or content of the Session; 

(b) replace or remove the Chair where reasonably required for editorial, operational or reputational reasons; or 

(c) withdraw the Partner’s rights in the event of any breach of this clause, without liability or obligation to provide any refund, credit or substitute benefit.

26. Fringe Rights

26.1     Fringe Activity means the organisation or hosting of fringe events, satellite activities, hospitality functions or other activities (each a “Fringe Activity”) by the Partner which are not part of the official Event programme.

26.2     Where the Organiser agrees to include reference to, or promote, a Fringe Activity in Event materials (including, without limitation, the Website, app, marketing communications or on-site signage), such inclusion is provided strictly on a goodwill basis and does not constitute endorsement, sponsorship, control or responsibility by the Organiser for the Fringe Activity.

26.3     The Partner acknowledges and agrees that:

(a) the Fringe Activity is organised and delivered solely by the Partner and is entirely outside the scope of the Services;

(b) the Organiser has no responsibility for the content, organisation, safety, legality or delivery of the Fringe Activity or for any acts or omissions of the Partner or attendees in connection with it;

(c) the Fringe Activity must not conflict with the Event programme or detract from the Event, and the Organiser may require the Partner to amend, reschedule or cancel any Fringe Activity which, in the Organiser’s reasonable opinion, does so.

26.4     The Partner shall indemnify the Organiser in respect of any claims, losses, damages, liabilities, costs or expenses (including legal fees) arising out of or in connection with any Fringe Activity.

27. Diversity Charter

27.1     The Partner shall ensure that any speaker sessions, presentations, panel discussions or other content delivered, hosted or contributed to by the Partner or its personnel at the Event comply in all respects with the Organiser’s Diversity Charter, as updated from time to time.

27.2     The Organiser reserves the right, acting reasonably, to require the Partner to amend, replace or withdraw any speaker, session or content which it considers does not comply with the Diversity Charter or is otherwise inconsistent with the values of the Event. Failure to comply with such requirement may result in removal of the session or associated benefits without refund.

28. Data Protection

28.1     Each party shall comply with its respective obligations under the Data Protection Act 2018 and UK GDPR (the “Data Protection Laws”). The Organiser’s processing of personal data is described in its privacy policy, available at www.the-entrepreneur-festival.com/privacy-policy.

28.2     Where the Organiser provides the Partner with personal data relating to Delegates (for example, lead data or session attendance reports), the parties shall act as independent controllers of such personal data. The Partner shall:

(a) process such personal data only for the purposes for which it was supplied and consistent with the basis on which the data subject’s consent (where applicable) was obtained;

(b) provide a clear privacy notice to data subjects;

(c) implement appropriate technical and organisational measures to protect such personal data; and

(d) promptly notify the Organiser of any personal data breach affecting such personal data.

28.3     The Partner shall not (a) market to attendees using personal data harvested without consent (including by scraping name badges or photographing badges); or (b) transfer attendee personal data outside the United Kingdom or the European Economic Area save where such transfer is permitted by the Data Protection Laws.

29. Health, Safety and Security

29.1     The Partner shall comply with all applicable health and safety legislation, including the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, the Construction (Design and Management) Regulations 2015 (to the extent applicable to stand build) and all other relevant statutory instruments, codes of practice and venue rules.

29.2     The Partner shall prepare, submit and comply with risk assessments and method statements for stand build, breakdown and any on-stand activity (including demonstrations involving moving parts, lasers, naked flame, food preparation, alcohol service or other higher-risk activity), in each case in such form and by such deadlines as the Organiser may require.

30. Insurance

30.1     The Partner shall, at its own cost, take out and maintain throughout the period of its involvement with the Event:

(a) public liability insurance with a limit of indemnity of not less than £10,000,000 in respect of any one occurrence;

(b) employer’s liability insurance to the statutory minimum (currently £5,000,000);

(c) product liability insurance (where the Partner is displaying, demonstrating, distributing or selling goods) with a limit of indemnity of not less than £5,000,000; and

(d) all-risks cover in respect of its own property at the Event Site,

in each case with a reputable insurer and on terms approved by the Organiser. The Partner shall provide evidence of such insurance on request.

30.2     The Partner shall ensure that all contractors engaged by it carry equivalent insurance and that all such insurances cover the build, open and breakdown periods of the Event.

31. Partner Indemnity

31.1     The Partner shall indemnify the Organiser, the venue owner and their respective affiliates against all liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with any death, personal injury, property damage or third-party claim caused by the Partner, its personnel, contractors or guests, or by the Exhibition Space or any Partner activity at the Event, save to the extent caused by the Organiser’s negligence.

31.2     Subject to clause 9.1, the total aggregate liability of the Partner to the Organiser arising out of or in connection with any indemnity given under this Contract (including, without limitation, clauses 22.3, 23.3, 26.4 and 31.1) shall be £500,000.

31.3     The Partner shall not be liable under any indemnity to the extent that any claim, loss, damage or expense:

            (a) is an indirect or consequential loss of the type described in clause 9.3; or 

            (b) arises as a result of any act or omission of the Organiser or its personnel.

31.4     The Organiser shall:

            (a) take reasonable steps to mitigate any loss in respect of which it seeks to rely on an indemnity; and 

            (b) not settle or compromise any claim giving rise to an indemnity without the Partner’s prior written consent (not to be unreasonably withheld or delayed), where such settlement would materially prejudice the Partner.

32. Confidentiality

32.1     Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 32.2.

32.2     Each party may disclose the other party’s confidential information: (a) to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract, provided that such persons are subject to confidentiality obligations no less protective; and (b) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.